Domestic orders
In Bulgaria, purchases are shipped via national courier service, Econt Express.
Courier delivery charges are shown at checkout.
All items are delivered within 1-3 days after shipment.
International orders
We ship worldwide.
All items are shipped within 1-5 business days.
All items ship via registered air mail with tracking info available. For upgraded express shipping, please send us a message.
Delivery charges are shown at checkout.
Once shipped your order will be delivered within approximately:
Europe: 5-14 *business days;
USA, Canada: 7-20 business days;
Asia: 10-20 business days
Australia, New Zealand and everywhere else: 10-20 business days.
*Business days: Monday to Friday
PLEASE NOTE: Packages that were returned to us because address is incorrect/undeliverable or were unclaimed (not picked up from the post office, if not received at the address) will be refunded minus the shipping costs. If a package is to be sent again for any of the above reasons, an invoice for the shipping costs will be sent to you.
*Registered mail is one of the most reliable and secure ways of shipping and always requires a signature upon delivery. If you are not at home, the postal carrier must leave a notice that your package is available for pick up from the post office. IMPORTANT: If a package is not claimed within 15-20 days, it will be returned to the sender.
Notes:
For other questions relating to our products, please contact us: info@bulgarianfactorystore.com
For receiving a wholesale product offer, please contact us: info@bulgarianfactorystore.com